Customer Service Story – The Roomba Vaccum Robot
Sometimes when companies go above and beyond to delight customers, these customers are keen to show appreciation to the business and share their experience with
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Why Create a Business Inclusive of People With Disabilities
While there has always been value in diversity, it has only been in the last few decades that businesses have sought to embrace it. Whether
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How Robust Knowledge Management Leads To Great CX
Knowledge management software falls under the umbrella of Enterprise Content Management Software with a wide range of specialist software to collect, store, curate, and access
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3 Ways to Keep Your Skills Sharp for the Future of Work
Keeping your skills up-to-date for the future of work should be the goal of any employee, regardless of what industry they are currently in. Covid-19
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6 Do’s and Don’ts for a successful customer lifecycle management
For any business to stay ahead in the competition, the need to create a delightful customer lifecycle journey cannot be underestimated. Brands have to gather
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