What Managers Can Do to Alleviate WFH Stress & Burnout
As we continue through a remote-dominated workforce, stress and burnout have become an increasing problem. In a 2021 Indeed study, 52% of workers reported burnout
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5 Great Tips For Providing Stellar Customer Service
Maintaining new loyal customers goes hand-in-hand with ensuring that a business meets its customers’ needs. The same customers play a crucial role in attracting new
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8 Interesting Ways AI Will Improve Customer Experience
These days, they say that success is measured in customer satisfaction. In other words, companies who aim to satisfy keep their regular clients and are
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Phygital: How Technology is Transforming Traditional Stores and Customer Journeys
The way modern consumers are shopping nowadays has undergone a major upheaval. Technology was already well on its way to changing the way shopping and
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4 Voice of the Customer (VoC) Trends in 2022 [Infographic]
A Voice of the Customer (VoC) program is an invaluable tool that helps businesses keep a pulse on their customers, understand their needs and pain-points
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