5 Great Tips For Providing Stellar Customer Service
Maintaining new loyal customers goes hand-in-hand with ensuring that a business meets its customers’ needs. The same customers play a crucial role in attracting new
Continue reading
8 Interesting Ways AI Will Improve Customer Experience
These days, they say that success is measured in customer satisfaction. In other words, companies who aim to satisfy keep their regular clients and are
Continue reading
Phygital: How Technology is Transforming Traditional Stores and Customer Journeys
The way modern consumers are shopping nowadays has undergone a major upheaval. Technology was already well on its way to changing the way shopping and
Continue reading
4 Voice of the Customer (VoC) Trends in 2022 [Infographic]
A Voice of the Customer (VoC) program is an invaluable tool that helps businesses keep a pulse on their customers, understand their needs and pain-points
Continue reading
3 Great Benefits Of Working In A Customer Service Position
There are many different types of jobs and careers that you can enter into these days, and while some people want a job that involves
Continue reading