Infographic: Have You Seen These Customer Experience Statistics?
A lot of businesses are focusing on improving their customer’s experience in recent years, In fact, 91% of organizations said they aspire to be among
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Important Factors That Affect Your Employee Engagement
Employee engagement is the extent to which employees feel passionate about their jobs and are committed to an organization. An engaged employee is connected to the organization’s
Continue readingThe Power Of a Simple Smile
Great Customer Service always starts with a smile, and with good reason. In business it is important that to every customer you meet, your facial
Continue readingThree Things That Negatively Impact Customer Experience In Your Business
 One of the most important factors in establishing brand loyalty is the customer experience. Building Customer loyalty is about more than just creating catchy
Continue readingTen Customer Service Skills Employers Look out For Part 1
A career in Customer Service can be quite rewarding if you go into it with the right attitude and skills. If you’re looking forward to
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