Infographic: Six Mind Blowing Customer Centricity Statistics

A customer-centric company is more than a company that offers good customer service. Apple, Amazon, Ritz Carlton hotel, Jet blue airways and Zappos are prime examples of brands that are customer centric and have spent years creating a culture centred around the customer and their needs.

The importance of being customer centric continues to grow as more brands strive to excel above competition. Here are 6 mind blowing customer centricity statistics.

 

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Kelechi Okeke
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