Infographic – Why You Can’t Afford to Ignore Employee Engagement

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credit: mindful-matters.net

Employee engagement is very important for every organization that hopes to make positive improvements on their customer satisfaction indices. Employees who are not passionate about their jobs, customers or an organization’s vision cannot deliver great service. The infographic below published by Provide Support® blog (here) illustrates reasons why you can’t afford to ignore employee engagement, and tips on how to better engage your customer service employees.

credit: providesupport.com

 

It is no news that employees and customers are closely related. What affects one, is bound to also affect the other. In order to ensure a positive customer experience, it is important that employees are actively engaged and in tune with the organization’s vision.

Rewards and recognition are an excellent and easy way to improve employee engagement, and the best part is – Rewards don’t necessarily have to be money…read more

 

Kelechi Okeke
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