30 Awesome Ways To Reward Employees & Boost Productivity
This is a quote by renowned writer and leadership training guru Dale Carnegie, which a lot of people might recognize. Dale understood that feeling genuinely appreciated
Continue readingCategory: Organisational Culture
Learn what you need to build a Customer Oriented organizational culture from scratch. These articles will help you build a customer-focused culture with examples and best practices
7 Rewards Of A Great Customer Service Culture
In business today, customer service has gone beyond being just another department, to becoming a very critical component in the relationship between a brand and
Continue readingSteps To Empowering Your Front-line Service Team
Cumbersome approval processes make delivering great customer experiences an uphill task. When front line service reps are not empowered to resolve customer complaints, it results in longer processing
Continue readingInfographic – Why You Should Invest In Your Customer Experience
In today’s world, existing products (and services) are constantly duplicated in varying formats by competing brands, and when innovative products/services are brought into the market, its only a matter of
Continue readingCreative Ways To Reinforce Your Customer Service Culture
Organizations all over the world now realize the importance of having satisfied customers who can refer more people to them, this begins with having a strong customer
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