25+ Awesome Ideas For Celebrating Customer Service Week
Every year, the first week in October is set aside for the Customer Service Week celebration – an international event devoted to recognizing the importance of
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Category: Organisational Culture
Learn what you need to build a Customer Oriented organizational culture from scratch. These articles will help you build a customer-focused culture with examples and best practices
Are You Listening To The Voice Of Employees?
If customer feedback is essential for businesses to identify areas where there’s room for improvement and how they can better satisfy customers, then feedback from
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Customer Service Story – The Perfect Valentine Rose
This customer service story was posted on the Customer Service Manager website by Larry Galler. It contains nuggets of wisdom for every business owner (and
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The Four Secrets Of A Winning Culture – Tal Shnall
A winning culture doesn’t happen by accident. Although many leaders are very intentional about creating a better culture for their team and their organization, few
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6 Ways to Establish a Winning Customer Service Culture – Tal Shnall
A service culture is a true competitive asset. Not necessarily in the accounting definition, but a form of human potential. A toxic culture and negative
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