Why The Complaining Customer Should Be Valued
Complaints are emotional in nature, people complain when they feel hurt or disappointed, but most of the time, businesses feel and see the complaining customer
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Category: Customer Service
Customer Service articles, tips & best practices for Professionals to improve and deliver epic customer service
Ten Important Points To Note In Customer Service
The Customer is your Boss: Never forget you’re in business to render service to Customers.  The Customer pays the bills and makes our employment possible.
Continue readingEmotional Intelligence Series – Part 1
In today’s world, now more than ever, creating extraordinary Customer experience is becoming an edge businesses have over competition, and has become critical for survival.
Continue readingCustomer Service: Managing Workplace Stress
In the business of rendering service to the public, dealing with people every day can be hard on the nerve sometimes, especially when you have
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