Simple Tricks To Reduce Customer’s Perceived Waiting Time [Updated]
Most people dread the experience of having to wait in a long queue for a service, and some won’t even mind spending extra money if
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Customer Service articles, tips & best practices for Professionals to improve and deliver epic customer service
Why Your Brand Should Have Good Social Media Presence
Although social media is relatively recent, we can all agree that it is here to stay, and it has turned itself into a vital part
Continue readingTen Customer Service Skills Employers Look out For Part 2
Here are 5 more Customer service skills employers are searching for. (Continued)
Continue readingTypes of Complaining Customers And How to Handle Their Complaints (Infographic)
Can you relate? Customer complaints are inevitable in Customer service, technology might fail, an overlooked issue might rear its head, there’s bound to be one
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Apple Creates a New Twitter General Support Channel
Apple has expanded its presence on Twitter, adding an English-language general support channel — called @AppleSupport — They will be tweeting out tips and tricks,
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