Make A Great First Impression, It Matters
A positive first impression is an important start to building a solid connection that can convert prospects to loyal customers. This initial impression sets the tone
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Category: Customer Service
Customer Service articles, tips & best practices for Professionals to improve and deliver epic customer service
CXService360 Customer Service Quiz
How much do you really know about customer service? It is important that every professional test their knowledge in their chosen career path, from time to
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Bank Customer Service Story
This awesome customer service story was shared on The Financial Brand website by Ron Shevlin. The story shows how much of an impact one employee
Continue readingFive Important Things You Should Know About Millennials
You must have probably come across the word ‘millennial’ or ‘Gen Y’ (Generation Y) at one point or the other. But who or what exactly
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Three Toxic Customer Service Myths
It is important that every professional and business owner be able to distinguish between myth and reality in customer service. Sadly a lot of people
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