Keep Your Customers Informed
Keeping customers informed is critical in delivering positive experiences. Whether in person, by phone or email, when you are processing a request for a customer and it is taking longer
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Customer Service articles, tips & best practices for Professionals to improve and deliver epic customer service
Creating Memorable Experiences: T-mobile
This video titled ‘Welcome Back’ is the fourth series in the ‘Life’s for Sharing’ campaign created by Saatchi & Saatchi for T-Mobile.  The ad involved Heathrow’s Terminal
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7 Things You Should Never, Ever Share With Your Customers
In business, it is crucial to cultivate positive relationships with customers to win their loyalty. This relationship is built through constant engagement and interaction between the company
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Emotional Intelligence & Your Career (Infographic)
Emotional Intelligence or Emotional Quotient is as important as a person’s IQ (Intelligence Quotient) when it comes to work and career excellence. It plays an
Continue reading#13 Productivity Tips For Customer Service Professionals
A career in customer service is one that is both challenging and quite rewarding. In order for any individual to excel in their chosen career
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