Angry Customers Attack Airline Manager [Video]
Recently angry customers of a certain Nigerian airline lost all cool and attacked a manager of the airline after their flight was delayed for 3 days
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Category: Customer Service
Customer Service articles, tips & best practices for Professionals to improve and deliver epic customer service
Hilarious Email Sent By An Angry Customer
I recently stumbled upon this email written by an angry customer to his bank on reddit. The reason for the customer’s displeasure was over an event
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Customer Service Story – United Airlines
A few years ago Kelly Drake and United airlines caused a media frenzy after the airline went out of their way to ensure they were able
Continue readingIt’s 2017! Happy New Year!!
Our greatest joy this season is the opportunity to say thank you and to wish you the very best for the New Year.
Continue readingCustomer Service Body Language Mistakes You Should Avoid
Body Language is an important aspect of communication between customers and service representatives. it is important for customer service reps to be trained to interpret
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