6 Reasons Why Your Customers Do Not Complain
Customer loyalty is critical to the survival of any business. If your customers suddenly find good reasons to start visiting your competitors, maybe it was
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Category: Customer Service
Customer Service articles, tips & best practices for Professionals to improve and deliver epic customer service
10 Body Language Tips That Will Make You A Customer Service Star
Body language provides an incredible amount of information on what other people might be thinking or feeling, after all it accounts for over 60% of
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What Is Customer Service? Definition and Career Guide
It is very important for anyone who is considering a career in customer service to ask and understand the question – What is customer service?
Continue reading10 Signs You Need To Smile More
Smiling is a basic gesture every human on this planet can understand & use. The power of a simple smile is often under estimated, but
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Tips On How To Handle Racist Customers
Racism or negative ethnicity should have no place in a business environment. Negative comments about a person’s skin colour, ethnicity or culture are very offensive
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