Category: Customer Service

Customer Service articles, tips & best practices for Professionals to improve and deliver epic customer service

10 Things You Should Never Say To Angry Customers [Infographic]

A chatbot is a program that can have a conversation with a person using rules and AI to simulate a human-like interaction with users. Put

One of my favourite Walt Disney quotes says “You can dream, design and build the most wonderful place in the world, but it requires people

Customer service is a tedious career, your customer service team have to absorb a lot of negative energy and also act friendly while taking the

If you are in customer service, chances are, at one time or another, you will have to deal with an angry customer. I wish I