Navigating the Difficult Times
“Our greatest weakness lies in giving up. The most certain way to succeed is always to try just one more time.” – Thomas Edison Life
Continue readingCustomer Service articles, tips & best practices for Professionals to improve and deliver epic customer service
“Our greatest weakness lies in giving up. The most certain way to succeed is always to try just one more time.” – Thomas Edison Life
Continue readingWhen shopping online, most of the time, people do not have a personal interaction with a salesperson. As a result, many customers get frustrated each
Continue readingHaving positive interactions with your customer is something that benefits all parties involved. Do we as the service provider get it right with the customer
Continue readingBusinesses have long known the value of retaining their customers. However, 44% of companies have a greater focus on acquiring new customers rather than keeping
Continue readingCustomer experience is no longer an option you can decide to ignore in business. Consumers are more aware than ever before and can see through
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