Pratik Salia, Author at CXService360

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How To Build A Customer-Centric Culture

Posted on September 7, 2023September 11, 2023 by Pratik Salia

Building a customer-centric culture within an organization is essential to stay competitive and relevant in today’s fast-paced business environment. A customer-centric culture means the organization

How Robust Knowledge Management Leads To Great CX

Posted on July 15, 2021July 15, 2021 by Pratik Salia

Knowledge management software falls under the umbrella of Enterprise Content Management Software with a wide range of specialist software to collect, store, curate, and access

6 Do’s and Don’ts for a successful customer lifecycle management

Posted on July 2, 2021July 2, 2021 by Pratik Salia

For any business to stay ahead in the competition, the need to create a delightful customer lifecycle journey cannot be underestimated. Brands have to gather

5 Strategies for CX Excellence

Posted on May 12, 2021May 12, 2021 by Pratik Salia

The new benchmark for any company nowadays has become to maintain an exceptional customer experience. With this advanced technology, even though it has become quite

Make Remote employee training more effective in 6 easy ways

Posted on April 29, 2021April 28, 2021 by Pratik Salia

Remote working was in existence many years ago but it was not embraced by a large number of companies. But now, as the economy is

Author: Pratik Salia

How To Build A Customer-Centric Culture

How Robust Knowledge Management Leads To Great CX

6 Do’s and Don’ts for a successful customer lifecycle management

5 Strategies for CX Excellence

Make Remote employee training more effective in 6 easy ways

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