Great Customer Service Story – The Locksmith
Great customer service stories or memorable experiences are fun to read about, they also serve as a training or motivational tool to inspire customer service
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Author: Kelechi Okeke
Kelechi Okeke, a certified Customer Experience Specialist (CXS) with over a decade of experience, seamlessly combines customer-centric expertise with accomplished SEO strategies. He empowers organizations by delivering invaluable insights and innovative solutions. Connect with him on Linkedin or schedule a consulting session here.Â
The Best Way to Achieve Customer Focus – Jeff Toister
Everyone wants a customer-focused team. Imagine a group of employees who are so obsessed with customer service that they work hard to solve problems, give
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When it Comes to Customer Service, Be a Leader – Shep Hyken
This week we are sharing a guest blog from New York Times bestselling business author & customer service expert – Shep Hyken! Shep illustrates what
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Why Live Chat Is A Viable Customer Service Channel
There are plenty of ways that the internet has revolutionized doing business. It has changed the way businesses recruit best-fit candidates, thanks to online job
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Data-Driven Customer Experience: Forbes Insights
In today’s very competitive business stage, customer interaction with brands has become richer and more engaging thanks to big data and analytics. Delivering a great
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