10 Signs You Need To Smile More
Smiling is a basic gesture every human on this planet can understand & use. The power of a simple smile is often under estimated, but
Continue readingAuthor: Kelechi Okeke
Kelechi Okeke, a certified Customer Experience Specialist (CXS) with over a decade of experience, seamlessly combines customer-centric expertise with accomplished SEO strategies. He empowers organizations by delivering invaluable insights and innovative solutions. Connect with him on Linkedin or schedule a consulting session here.
Tips On How To Handle Racist Customers
Racism or negative ethnicity should have no place in a business environment. Negative comments about a person’s skin colour, ethnicity or culture are very offensive
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Why Live Chat Is Crucial For Customer Support – Jason Grills
Since the beginning of the global Internet age, everyone started going online. This includes business organizations as well. Naturally, when businesses realized just how many
Continue reading10 Customer Experience Mistakes You Should Avoid
We are in the age of the customer, there’s no doubt about it. Customers have more power over businesses at this point in history than
Continue readingHow to Deal With Dishonest Customers
In business, customers are valuable and important. In fact, as the popular saying goes – “the Customer is always right”. Does that mean that a business should
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