4 Tips To Make Your Call Center Worth Calling
1000 American Consumers were asked if they would rather clean a toilet or contact customer service via an Interactive Voice Response (IVR) system in a
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Author: Kelechi Okeke
Kelechi Okeke, a certified Customer Experience Specialist (CXS) with over a decade of experience, seamlessly combines customer-centric expertise with accomplished SEO strategies. He empowers organizations by delivering invaluable insights and innovative solutions. Connect with him on Linkedin or schedule a consulting session here.Â
4 Things Banks Can Do To Improve Millennial Loyalty
Although a late realization, the banking ecosystem has finally realized that they can no longer ignore the millennial customers. Popular perception about millennials is that
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30 Things You Need To Know About Body Language [Infographic]
The ability to interpret body language is a skill everyone should have regardless of gender, job role or age. Body language plays a critical role
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Customer Service Story – The Perfect Valentine Rose
This customer service story was posted on the Customer Service Manager website by Larry Galler. It contains nuggets of wisdom for every business owner (and
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6 Steps To Smiling More [Slideshow]
Smiling is an expression denoting pleasure, sociability, happiness, or amusement. when communicating with others, the simple act of smiling can influence the interaction in a
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