Customer Service Starts At The Top – Tal Shnall
Creating a customer-focused culture is a priority for most leaders. Some are very intentional about it while they relentlessly work toward improving the customer experience
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Author: Kelechi Okeke
Kelechi Okeke, a certified Customer Experience Specialist (CXS) with over a decade of experience, seamlessly combines customer-centric expertise with accomplished SEO strategies. He empowers organizations by delivering invaluable insights and innovative solutions. Connect with him on Linkedin or schedule a consulting session here.Â
The Customer Journey – Analytics For Every Step
Your customer isn’t just your customer when they’ve signed a contract to buy a product or service. Your customer begins being your customer when they
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Japanese Customer Service Story – Sakura Tea
Japan is renowned for its impeccable customer service which has become a standard in almost every industry in the country. Businesses both large and small,
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5 Ways To Ensure A Positive Brand Perception On Social Media
Social media channels such as Facebook, Twitter and Instagram have had a dramatic impact on the current business environment. Brands no longer have the luxury
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5 Practical Ways to Improve Your Health at Work – Melisa Marzett
For you to have joy and satisfaction in your career, and not disease and fatigue, it is necessary to know how to properly organize your
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