Heimdallr Customer Service Story
We’ve shared a number of inspiring customer service stories from brands in various industries from Airlines, to Hotels, to fast food chains and even ophthalmologists.
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Author: Kelechi Okeke
Kelechi Okeke, a certified Customer Experience Specialist (CXS) with over a decade of experience, seamlessly combines customer-centric expertise with accomplished SEO strategies. He empowers organizations by delivering invaluable insights and innovative solutions. Connect with him on Linkedin or schedule a consulting session here.Â
10 Things You Can Do To Improve Employee Experience [Infographic]
Customer experience (CX) has been on the front burner for organizations for a long time now. While it plays a very important role in winning
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7 Important Steps To Understanding Your Customers’ Journey
Before any business can satisfy customers’ needs or exceed their expectations, good knowledge of what the customers truly want is needed. This entails having an
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7 Surprisingly Simple Ways To Wow Your Customers [Slideshow]
Without customers, you have no business. That’s common sense, but it is not enough to have customers, you need to earn their loyalty. Today’s customer
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Measuring Call Centre Performance – 8 Metrics You Should Track
The call centre isn’t just about picking up the phone 24/7, it plays a pivotal role in supporting customers and managing their relationship with businesses.
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