Customer Service Story – Carrabba’s Italian Grill
A story about good customer service story is an easy way to get inspired and learn about real life steps other professionals all over the
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Author: Kelechi Okeke
Kelechi Okeke, a certified Customer Experience Specialist (CXS) with over a decade of experience, seamlessly combines customer-centric expertise with accomplished SEO strategies. He empowers organizations by delivering invaluable insights and innovative solutions. Connect with him on Linkedin or schedule a consulting session here.Â
How The Fourth Industrial Revolution Is Influencing Customer Service
The world has gone through several industrial revolutions starting with the first industrial revolution in the 1700s which ushered in mechanical production and steam power,
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The Power of Online Reputation for Brands
In today’s online world, perception is everything. A brand’s reputation can make or break its ability to attract new customers, retain existing ones, and stay
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How Healthy Employees and Customer Experience Are Connected
Being healthy has a different definition for everyone. But we think that keeping a good balance of being physically well and being happy is important
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The 14 Amazing Leadership Principles of Amazon [Infographic]
In September 2018, Amazon got global recognition for being the first brand to be valued at over 1 trillion dollars. Within a time frame of
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