A Guide to Connecting Your Remote Customer Support Teams
The future of commerce has prompted a dramatic change in the way customers engage with brands and businesses. From the exponential growth of online commerce
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Author: Kelechi Okeke
Kelechi Okeke, a certified Customer Experience Specialist (CXS) with over a decade of experience, seamlessly combines customer-centric expertise with accomplished SEO strategies. He empowers organizations by delivering invaluable insights and innovative solutions. Connect with him on Linkedin or schedule a consulting session here.Â
11 Steps to Create a Content Marketing Strategy to Grow Your Business
Content media marketing is the step by step process to attract your customers and engage with them with your content. You cannot go anywhere far
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Awesome Training Ideas To Improve Your Customer Service Team [Infographic]
When it comes to customer service, it can be difficult to translate this concept to your whole team. How do you make them understand what
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Why Small Businesses Should Invest In Customer Engagement Apps
Digitization has taken over many essential aspects of our personal and professional lives. Many small business owners and startups think that owning a website and
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How to Work Safely During a COVID-19 Lockdown
Recently, more and more people are dealing with lockdowns around the country and the globe due to the spread of coronavirus. For some, this has
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