Best Practices To Improve Customer Loyalty in 2021
As consumers and businesses adjust to the impact of the COVID-19 pandemic which changed the way we live our lives and conduct business, it is
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Author: Kelechi Okeke
Kelechi Okeke, a certified Customer Experience Specialist (CXS) with over a decade of experience, seamlessly combines customer-centric expertise with accomplished SEO strategies. He empowers organizations by delivering invaluable insights and innovative solutions. Connect with him on Linkedin or schedule a consulting session here.Â
5 Methods For Getting Customer Feedback In 2021
The COVID19 pandemic ushered in significant changes in both consumer behaviour and business operations. As the world grapples to overcome the pandemic, consumer behaviour is
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Customer Service Story – Pontiac
Customer complaints are very valuable sources of insight into the growth & improvement of a business and its products or services. They help businesses identify
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Benefits Of Auto Dialers For Businesses
Automatic dialers have changed the way call centres operate. These outbound calling systems have the ability to automatically dial numbers from a list of contacts.
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5 Major Reasons You Should Map The Customer Journey
Today before any business can satisfy its customer needs or even exceed their expectations, good knowledge of what the customers truly want is required. This
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