The 5 Ideals of Omnichannel Quality Customer Service
Once upon a time, clients could only talk to their brands through fax and phone calls. Fast forward to the present, and one of those
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Author: Daniel Martin
Dan has hands-on experience in digital marketing since 2007. He has been building teams and coaching others to foster innovation and solve real-time problems. Dan also enjoys photography and travelling.
How To Improve Customer Experience Through Digital Platforms
It’s no longer news that the digital landscape is rapidly changing. You have seen various dramatic shifts in communication, as well as how you buy
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5 Strategies for Delivering a Seamless Customer Experience with Integrated Marketing
Brands use multiple promotional and communication channels to interact with their customers. Previously, they all were seen as stand-alone platforms requiring various resources and effort
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12 Effective Reasons To Move Your Call Center to The Cloud
Like most business owners, you probably know that cloud-based call center software has advantages over its on-premises counterparts. But if you’re still not sure if
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