Asking The Right Questions, In the Right Way

In the course of interaction with Customers, eventually you might have to ask questions ot seek clarification. The way you ask the question and your choice of words can play a great role in shaping the Customers perception of the brand.

Watch this 3 minute video by Customer service & Experience expert Shep Hyken on Secrets To Asking Questions Correctly

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Kelechi Okeke

Founder & Editor-In-Chief at CXService360

Kelechi Okeke, a certified Customer Experience Specialist (CXS) with over a decade of experience, seamlessly combines customer-centric expertise with accomplished SEO strategies. He empowers organizations by delivering invaluable insights and innovative solutions. Connect with him on Linkedin or schedule a consulting session here. 

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