6 Steps To Smiling More [Slideshow]
Smiling is an expression denoting pleasure, sociability, happiness, or amusement. when communicating with others, the simple act of smiling can influence the interaction in a positive way. To Customers, a smile from an employee means that the brand & its representatives are glad to see him/her and they are on his/her side.
Smiling is good for business! A simple smile from a customer service professional or sales rep often has a lot of impact on customers – from making them feel welcome to building their trust and making them feel good about doing business with you.
Recommended read: 10 Signs You Need To Smile More
Unfortunately, the ability to smile often and easily doesn’t come easily to everyone, hence the reason for this post. In the slideshow below I outline 6 steps to smiling more.
Smiling is an important customer service skill, it makes people think you’re confident, gives the impression that you know what you’re doing and it makes you appear more attractive and approachable.
The power of a simple smile is amazing and can work wonders in a customer service career. If you want to experience more happiness and build better relationships with customers (and colleagues) then smiling more is definitely a step to take. Besides improving your interactions with customers, smiling more will drastically improve your social life too.
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